Earl Owens III & Eric Gibbons · Charlotte, NC
Two men. One back office for behavioral health.
Authorizations, PCPs, crisis plans, audits, and an open QP seat. You run the agency. We handle the paper.
Swipe to choose a door →
The Roadmap · Build your scope
Pick the problem. We'll price the fix.
- 01 · Pick your situation
- 02 · Set the volume
- 03 · Book the free call
Authorizations & utilization management
Authorization — prepare, review, submit
$200–$250 / authorization
One initial or concurrent request, one member, one service definition. Includes a gap check and follow-up where we have access.
0UM / QA / MCO coordination
$30 / hour
Medical-necessity review, chasing pends, payer calls, and the follow-up nobody on your team has time for.
0
Documentation
Person-Centered Plan (PCP)
$100–$125 / document
Drafted from your assessment and service order. One correction cycle included.
0Crisis Plan
$100–$125 / document
Built to hold up at review, not to fill a field. One correction cycle included.
0Chart audit & documentation remediation
$30 / hour
We read the charts, tell you what an auditor would pull, and fix what we're authorized to fix.
0
Covering an open seat
Qualified Professional (QP) coverage
$30 / hour
QP functions within our credentials while your seat is open or your caseload spikes.
0Peer Support Supervisor coverage
$30 / hour
Supervision and oversight for your peer support staff, from people who have done the job.
0
Tech & automation (Eric)
Google Workspace setup & HIPAA-compliance admin
Quoted on the call
Email, accounts, shared drives, security settings, and the BAA with Google. Set up right, kept right.
0AI consulting & strategy
Quoted on the call
Where AI helps your agency, where it doesn't, and how to adopt it without risking PHI.
0Workflow & automation build
Quoted on the call
The repeat work your staff does by hand, built to run itself.
0Prompt engineering / documentation help
Quoted on the call
Prompts and habits that help staff write better notes, faster.
0AI safety & data-handling training (for your team)
Quoted on the call
What staff can and can't paste into AI tools. Taught plain.
0Custom web app
Quoted on the call
A small tool built for your staff — like an app that teaches note-writing or how to read a PCP.
0Website build
Quoted on the call
Your agency's site, built and handed over.
0
Consultation
Thirty minutes with both of us. Free.
Free
15 or 30 minutes · Earl and Eric both on the call
- Send one real packet, chart, or denial beforehand. We review it before we talk.
- A straight answer on what's wrong and what it takes to fix it.
- A written scope and price within one business day.
- No obligation. Walk away with the advice either way.
Training
Trainings are coming soon.
Built for the staff doing the work. Taught by people who've done it.
Documentation standards
PCP & crisis plan completion
Authorization workflows
MCO portal navigation
Good working-session size.
Looking for the 50-hour NC Certified Peer Support Specialist course? That certification can only be delivered by a certified trainer on a state-approved curriculum. Earl teaches it through NC-H.O.P.E. Training — ask us and we'll point you there directly.
How it works
- 01
You build a scope
Use the builder or tell us on the call.
- 02
We confirm in writing
Rates, volume, turnaround. No surprises.
- 03
You get us access
Portal and EHR access — with a signed BAA before any PHI.
- 04
We start
Work begins. Invoices are Net 14.
Before you call
Have this ready.
- Portal / EHR access — or a staff member who can submit on our direction.
- Signed assessments and service orders. We don't sign clinical documents, and we won't submit a packet we believe is unsupported.
- A named same-day contact on your side.
- An executed BAA before any PHI changes hands.
Scope boundary
We're contractors handling administrative work. Clinical determinations, signatures, and anything requiring a license we don't hold stay with your credentialed staff.